Venue Management Apprentice

Venue Management Apprentice

Monday, 14 March 2022, 5.00pm

Woolwich Works in London is hiring a Venue Management Apprentice.

In visitor services, your main priority is to make sure that everyone who walks through the doors and into our venue has an enjoyable, friendly and informed experience, in a safe environment. You will be the main contact internally for the front of house teams including the café and welcome desk, and be the person to help our visitors with anything they need.

What’s involved?
You will be a part of the Operations Department of Woolwich Works. The Operations Department is responsible for the smooth and safe running of the venue. You will study for a Customer Service Specialist Standard Level 3 with the National College of Creative Industries. You will build your knowledge in all areas of visitor services including shadowing; build your skills in venue Health and Safety Management including evacuations; learn how to manage a team of Front of House Assistants and give daily briefings, and eventually learn how to manage audiences for live performances. You will work 40 hours per week, this will be on a flexible rota including evenings and weekends. You will also be allocated time to study and meet with your tutor within the week. You will be supported throughout the apprenticeship by a college assessor, the operations team and the Operations Director.

See link below for further details.

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Published by The Journal of Music on 24 February 2022

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